Intermediate End User Computing is an occupational skills programme designed for learners who have foundational End User Computing knowledge and wish to advance their skills for administration, data management, and office support roles.
The programme builds on basic computer skills and develops intermediate-level proficiency in word processing, spreadsheets, presentations, and electronic mail. It combines theoretical knowledge with practical, hands-on training in areas such as document styles and templates, advanced tables, spreadsheet formulas and functions, data cleaning, conditional formatting, chart creation, slide masters, multimedia integration, email organisation, email templates, digital security, and integration across Microsoft Office applications.
Learners complete a scenario-based workplace project that requires them to apply their acquired skills to realistic workplace tasks. The programme is delivered through a blended learning approach, incorporating facilitator-led demonstrations, guided practical exercises, self-paced online learning resources, and project-based activities.
Assessment is conducted continuously throughout the programme and concludes with a final examination designed to evaluate both theoretical understanding and practical competence.
Upon successful completion, learners receive a certificate for the Skills Programme in Intermediate End User Computing.
Basic End User Computing
Basic End User Computing is an occupational skills programme designed to equip learners with essential digital literacy and practical computer skills for the modern workplace.
The programme combines foundational computer knowledge with hands-on training in operating systems, file management, word processing, email and internet communication, spreadsheets, and presentations. Learners also complete an integrated, scenario-based project that allows them to apply their knowledge and demonstrate their ability to perform common workplace tasks efficiently.
Learning is supported through practical exercises, demonstrations, and guided learning activities, alongside online learning resources where applicable. Assessment takes place throughout the programme and culminates in a final examination designed to evaluate learners’ theoretical understanding and practical competence.
Upon successful completion, learners receive a certificate for the Basic End User Computing Skills Programme, subject to the applicable programme and certification requirements.
This programme helps learners develop the digital skills needed to improve productivity, support administrative functions, manage information, and communicate effectively in a professional environment.
Course Summary: Intermediate End User Computing (EUC)
This Skills Programme is designed to enhance an individual's employability and workplace proficiency by building intermediate-level competencies in core computer applications. The curriculum focuses on the practical and theoretical knowledge required to comfortably and safely operate computing devices and effectively manage the interface between technology and the end-user.
Programme ID: SP-240202
NQF Level: 4
Total Credits: 20
Occupational Purpose
The primary purpose of this programme is to equip learners with the skills to confidently handle a range of computing devices and demonstrate proficiency in selecting, using, and integrating word processing, spreadsheet, and presentation software. Graduates will be able to execute workplace tasks ranging from basic to advanced levels and apply these skills within specialised contexts.
Key Learning Outcomes
Upon completion, learners will be able to perform the following occupational tasks:
-
Intermediate Word Processing: Create and manage intermediate-level documents. This includes working with multi-level lists, templates and styles, quick parts, advanced text editing, organising information in columns and tables, and using formulas within tables.
-
Intermediate Spreadsheets: Create and use spreadsheets for data management and basic reporting. Learners will gain skills in using shortcuts, creating a wide range of formulas (including 3D formulas), using functions, cleaning data, sorting and filtering, conditional formatting, and creating charts and sparklines.
-
Intermediate Presentations: Design and develop professional presentations incorporating graphics and multimedia. This involves the effective use of slide masters, manipulating charts, utilising SmartArt, integrating other applications, applying graphic enhancements, using animations and transitions, and setting up slide shows.
Curriculum Structure
The programme is delivered through a blended learning approach (combining face-to-face, online, and distance learning) and is structured into two main components:
-
Knowledge Module (Concepts and Principles): Focuses on the theoretical underpinnings of core computing applications.
-
Credits: 4
-
-
Practical Skills Module (Application): Focuses on the hands-on application of intermediate functionalities in word processing, spreadsheets, and presentations.
-
Credits: 16
-
Entry Requirements
To enrol in this programme, learners must have an NQF Level 3 qualification with basic End User Computing (EUC) skills. Recognition of Prior Learning (RPL) is available for access, exemption, and the awarding of credits.
Career Opportunities
This skills programme prepares learners for various roles, including:
-
Administrative Assistant
-
Data Entry Clerk
-
Customer Service Representative
-
Human Resources Assistant
-
Marketing Assistant
-
Account Clerk
-
Virtual Assistant
The Computer Skills Training for Lecturers programme aims to strengthen the digital capacity of academic staff by providing comprehensive, hands-on training in modern computing and educational technology tools. The course covers key areas such as computer fundamentals, document and data management, digital communication, visual design, and the responsible use of artificial intelligence in education.
Through guided instruction and practical activities, lecturers learn to create, manage, and present digital teaching materials, streamline administrative tasks, and incorporate technology-driven approaches into lesson delivery. The programme promotes innovation, collaboration, and efficiency, enabling lecturers to adapt effectively to evolving digital teaching and learning environments.
Welcome to the Basic Computer Course!
We’re so excited to have you join us. Over the next weeks, you’ll gain the essential skills you need to confidently use a computer, guided by experienced trainers.
You’ll learn how to get started with computers, understand hardware and software, navigate operating systems, work with files and folders, and use everyday applications like word processors, spreadsheets, and the internet. You’ll also explore basic email communication, online safety, and practical tips to boost your efficiency.
Make sure to follow along with each lesson so you don’t miss anything!
Join the Conversation
Check out the course discussion forums to connect with our support team and fellow students.
It’s the perfect place to ask questions, share ideas, and get answers. Drop in if you need help with anything — or lend a hand by helping your peers.
Let’s learn, grow, and build confidence together!